Customer Relationship Management:

Every sales and marketing team is highly measurable. Either you make your numbers or you don’t. However, not every sales and marketing team is predictable. So, when you don’t realize your targets, do you know why? Using Customer Relationship Management (CRM), PSS can help your sales and marketing function becomes more predictable and efficient thereby allowing you to truly be in control of your revenue from demand generation to pipeline close.

Our Services:

Proper implementation and execution of CRM enables a disciplined, process-oriented approach to sales and marketing which will transform your organization into an effective catalyst for sustained revenue growth, customer retention and account penetration. Using proven techniques and comprehensive understanding of CRM, PSS will empower you to:

  • Manage and drive consistency in top-line growth by introducing the discipline of Customer Relationship Management to your teams using cloud-based, software-as-a-service products such as Sales force and Oracle Fusion CRM.
  • Integrate your CRM system with your backbone Enterprise Resource Planning (ERP) and other transactional software to increase efficiency and data quality by deploying Middleware solutions to ensure a single view of the customer.
  • Integrate mobile with your CRM system (e.g. Fusion CRM, Sales force), backbone ERP applications and third-party solutions and by leveraging our Mobile Services and our deep experience and skills in ERP, CRM, BI, Hyperion, Middleware, Infrastructure.
  • Directly link your results against revenue targets to compensation and bonus programs using products such as Oracle Fusion CRM and Fusion HCM


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